If you are managing the health of another, you can apply for proxy access. This provides access to the person’s online account for:
- book and view appointments
- order medication
- access to medical records
As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.
Proxy access on behalf of children
People with parental responsibility for children have rights to access their children’s records. This is in most cases. Not all parents have parental responsibility. Proxy access for parent and guardian to a child’s record is a practice-level decision.
Proxy access on behalf of another adult
A person must be registered for online access at the practice where the patient they are acting for is registered. Proxy is the recommended alternative to sharing login details.
To requests proxy access:
- collect a proxy access form from reception from 10am to 6pm
Linked profiles in your NHS account
Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.
The NHS website has information about using linked profiles to access services for someone else.
More information
GP online services toolkit: Applications for proxy access | RCGP Learning
Manage health services for others – NHS App help and support – NHS