If an urgent consultation is required after the surgery is closed, please telephone the BADGER Emergency GP service on 0121 766 2145. BADGER is an emergency out-of-hours service staffed by GPs and nurses. A doctor or nurse will be there to talk to you. Depending on your condition, the doctor will make arrangements for you to be seen. The Practice commissions this service for its patients.


111 & 999

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

The Children’s Hospital Emergency Department is incredibly busy – those who are not seriously ill will face very long waits to be seen and may need to go elsewhere for help.

Remember, the Children’s Hospital Emergency Department can’t help with dental or eye issues.
– For an eye emergency, please attend the Midland Eye Centre at Dudley Road open 9am to 7pm.
– NHS 111 can help with finding and accessing an Emergency Dentist.

There are things you can try before visiting, such as:
– View the ‘virtual consultations’ to hear doctors’ advice on the most common reasons people come to the Emergency Department.
– Visit Healthier Together, a website recommended by our doctors, which has advice and resources for parents and young people.
– Visit 111 online (for children aged 5 and over) answer questions about your symptoms on the website and they will tell you what to do next.